Feedback / Warranty / Crash Replacement

Feedback

Please get in touch

We always like to have  feedback, whether good, bad or random.

So drop us a line on info@mtzoom.com and let us know what you think about the products and life in general.   Product specific questions are useful as they will help us write more informative descriptions.

Also if you buy then change your mind (without using it), you can send it back for a refund.

Warranty

Not everything lasts for ever, not even the film version of “Sex in the City” … but all our products have been thoroughly tested so they are fit for purpose.

All have at least a 1 year warranty  from date of purchase. We’ll replace any defective product. We’ll be fair, please be fair aswell.

If it’s our fault we’ll replace the product.

Crash Replacement

Our products are designed to withstand the rigors of competition but we know accidents happen, unintended 6 foot drop offs, or motorists not concentrating and causing carnage, etc.  If you crash and brake one of our products we run a simple discounted crash replacement policy.

Simply, you can replace the product for 50% of the RRP + postage.

 

Email us on info@mtzoom.com , so we are aware of the details and can give you the appropriate return address, etc.